icespy calibration

On-Site Calibration

At our company, we take great pride in offering a comprehensive on site UKAS traceable calibration service that caters to a wide range of temperature requirements from as low as -86°C to as high as 120°C. Our state-of-the-art mobile workshop is equipped with the latest calibration equipment, ensuring that we deliver the highest level of accuracy and reliability for your sensors.

One of the greatest benefits of our service is that we don’t require any amenities from the client as all equipment is calibrated on site, saving both time and resources. Our team of highly experienced technicians works diligently to collect the sensors with prior approval, calibrate them with precision, and return them back to service in a timely manner with certificates issued automatically. Additionally, we understand that regular maintenance is crucial to the longevity of your equipment, which is why many of our clients opt to combine calibration with an annual service level agreement.

This not only ensures that your sensors are calibrated to the highest standards but also helps to identify any potential issues before they become major problems, saving you both time and money in the long run. Overall, our commitment to providing top-notch service and exceptional value to our clients is what sets us apart from the competition.

Service Level Agreements

Our service level agreements are designed to help you get the most out of your equipment by providing a clear and concise agreement between you and our expert service team. We work with you to define the specific metrics and performance standards you need, and then tailor our services to meet those requirements.

With our SLAs, you can rest assured that your equipment will be maintained to the highest standard, ensuring maximum uptime and productivity. Our team of skilled technicians will work tirelessly to meet and exceed the agreed-upon standards, and will always be on hand to provide support and assistance when needed.

Whether you need IT support, maintenance, repair, or calibration services, our SLAs are the perfect solution. We offer flexible options to suit your needs and budget, and can provide ongoing support to ensure your equipment remains in peak condition.

icespy service level agreement
EMS suite cloud hosting

Cloud Hosting

At our company, we take pride in offering a complete managed EMS software cloud hosting package that is designed to meet the unique needs of our clients. With over eight years of experience in the EMS software industry and many more years in web-based products, we have the knowledge and expertise to deliver reliable and efficient solutions that are tailored to the specific requirements of your business.

One of the most significant benefits of choosing our hosting package is the inclusion of free email alerts, managed SMS alerts, and voice call alerts. These alerts can be customized to meet your specific needs, ensuring that you are always up-to-date on the status of your EMS software. Our team of experts will work with you to determine the most effective alert settings for your business, giving you peace of mind and ensuring that any issues are quickly resolved.

Another advantage of our hosting package is daily data backup, which is critical to protecting your valuable data. We understand the importance of data security and take every measure possible to ensure that your information is safe and secure. With our hosting package, you can rest assured that your data is being backed up daily and that you have access to it at any time.

One of the key benefits of our cloud hosting package is its accessibility. You can access your EMS software from anywhere with an internet connection, giving you the freedom to work remotely or from any location. This is particularly useful for businesses with multiple locations or remote employees who need access to the software.

In addition to our cloud hosting package, we also offer online support that is available at any time, including training materials. Our team of experts is available to answer any questions you may have and to provide support whenever you need it. We understand that downtime can be costly for your business, and we work tirelessly to ensure that your EMS software is up and running at all times.

In conclusion, our complete managed EMS software cloud hosting package is designed to provide businesses with a reliable, efficient solution that meets their unique needs. With free email, managed SMS, and voice call alerts, daily data backup, accessibility, and online support available at any time, we are confident that our hosting package is the right choice for your business.

Design & Installation

We are committed to providing you with a comprehensive system design and implementation service that meets your specific needs. Before you make any commitments, we conduct extensive radio surveys to ensure that we fully understand your requirements and can recommend the most suitable solutions for your business. Unlike other companies, we are hardware agnostic, which means that we will always prioritize your needs over our bottom line and recommend only the best options for your specific situation.

With our vast experience in testing various systems in the market, we have developed an in-depth knowledge of designing and implementing reliable systems that are tailored to your requirements. Our team of experts will work closely with you to create a system that is both functional and efficient, ensuring that your business operations run smoothly.

Once the system is designed, we take care of the installation process, providing a warranty on all our work. Our team follows comprehensive method statements, risk assessments, and necessary insurance protocols to ensure that the installation process is safe, professional, and completed to the highest standard.

Overall, Thermal Systems is committed to delivering a superior system design and implementation service that is tailored to your specific needs. Our extensive radio surveys, hardware agnostic approach, and vast knowledge of the industry enable us to design and install reliable systems that meet your requirements and exceed your expectations.